Registered users can log into My Account and view all the details of every order they have made since signing up for the account. If you placed an order as a guest, we will automatically send you an email notification to the email address you provided, letting you know when the order status has been changed. A status of “Completed” means your order is out the door at the earliest possible moment.
If an order is showing as not shipped and it has been more than a week, please contact us right away. We try very hard to mail all our shipments within 48-72 hours after purchase.